Whilst ‘warm welcomes’ are part of the job for Terri Graham, Envirocare’s new receptionist, Terri herself received a very warm welcome from the staff at Envirocare’s Head Office in Leyland.

“I joined the company during March and already feel very settled.  Everyone has been really helpful, the reception is very busy but I’m starting to recognise some of the regular callers.  There’s a good atmosphere, a real team spirit.”

Terri’s previous experience in customer service and her flair for IT are just two of the skills she brings to the Envirocare team.  Her positive approach will be the standard reception for visitors to New Inn Farm.

“At Envirocare we pride ourselves on our customer service” adds Janine “all our staff are trained and mentored and work hard to achieve and maintain our high standards.  Terri is obviously very natural, easy going, capable and hardworking, she fits in really well”

The Facebook bug has not passed us by at Envirocare and thanks to Lindsay, our Facebook and Twitter pages and links are now fully up and running. 

“I’m a keen Facebook and Twitter fan and truly believe that, if you’re in business, you need to make the most of every available media.  The popularity of Facebook and Twitter just keeps growing, the principle is straight forward yet far reaching and we are already gathering ‘followers’” reports Lindsay.

For a quick link to our Facebook and Twitter pages click the icons at the bottom of our home page and become an Envirocare ‘follower’.

In recent years Envirocare have successfully met the high standards of the RoSPA Occupational Health and Safety annual assessment and awards, achieving a very respectable Silver.  This year the 2011 Awards Adjudication Panel have recommended Envirocare Maintenance Solutions be awarded RoSPA Gold, an acknowledgement of the ongoing commitment to Occupational Health and Safety.  “I’m obviously delighted with the gold award” says MD, Dave “our positive approach to Health and Safety, our exceptional statistics and forward think have contributed to achieving this high standard.  RoSPA awards are well respected; reaching the highest target is testimony to our hard work.”

The annual awards ceremony takes place on 18^th May 2011 at the Hilton Birmingham Metropole Hotel where Dave will be presented with his RoSPA Gold Award.

For further information on the work of RoSPA visit www.rospa.com

It is true to say all companies are obligated to take Health and Safety seriously but at Envirocare it is more than just a legal obligation.  MD, Dave Yates promotes a very positive Health and Safety culture taking the lead in planning, reviewing and implementing Health and Safety policies and procedures.  “A positive Health and Safety culture is vital” confirms Dave.  “Keeping the workforce well informed, well equipped, safe, providing opportunities for consultation and arranging up to date training is all part of good Health and Safety practice.  We have recently reviewed our staff training programme and as a result increased opportunities for training, refreshers and continuous professional development.  We have taken advantage of government funding streams to access training relevant to our industry and the staff teams have responded well to forth coming internal and external courses.  Only yesterday three members of staff were successfully assessed at NVQ level 2 to operate large plant and machinery.”

Testimony to Envirocare’s positive approach to Health and Safety was evident when the company was successfully assessed against the OHSAS 18001 standard in November 2010.

During the coming weeks all operatives will take the Construction Skills Certificate Scheme (CSCS) test.  The scheme aims to improve quality, reduce accidents and demonstrate industry competence.  The company has purchased revision material in both English and Polish and will arrange for the online test to be taken in either language. 

 Dave is very positive about the scheme “It is important to recognise the needs of all our employees and to help and support where possible, particularly when it comes to communication.  Good communication is a vital part of the smooth running of the company and contributes to staff morale.  We are constantly seeking new ways to consult, interact with and inform our staff.  With regards to CSCS, the card is often requested as a prerequisite, the lads need the registration to be allowed on some of our sites.  We have a number of staff already CSCS registered, it makes sense to set the standard high and register everybody”