Mark & Terri get their ACT! together

October 17, 2011

Alison, gives Terri some tips from when she did the course

Here at envirocare we take our CRM (Customer Record Management) database very seriously.  We have invested heavily in this area.  David Yates, Director says “It is important for us to keep ahead with technology and having a system in place that monitors everything we do for our clients, no matter what it is, is key to that”

As everyone in the company uses this as a central point for all information, we all know just how important it is to keep all of our information together so that we can learn from what we do, making us better going forward as well as monitoring what everyones role in any action was on behalf of our clients.

Terri Graham, Reception and Mark Shaw, Regional Manager Yorkshire are the newest recruits onto the next ACT! training course and I hope they have a good nights sleep the night before!

Alison Capper, Administration, says “The training is only for 2 days, but boy do they pack the information in, its an intense course, I remember it well!”

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