Quality Service

Quality Service.

Dedicated years of development has enabled the Envirocare Grounds Maintenance methodology to be significantly different to that of other providers.

Our approach to the maintenance of your commercial or business premises is based on quality, reliability and value for money.

We will ensure (where possible) that the same team visits your site each month, meaning that they are both familiar to you and responsible for their work. Our industry leading processes and support structures, including rigorous adherence to health and safety measures, ensures that by focusing on the detail of what we do, we can improve the way that your organisation is seen by your visitors.

Many of our innovative systems and procedures were developed in conjunction with our customers, by listening to what they wanted from a commercial grounds maintenance provider.

If there is something that you wish your current contractor did then why not talk to us about it… we may already offer the service – and if we don’t it might just be the next great idea.

“Their attention to detail always impresses me – nothing is ever too much trouble for them.”

National Care Home

QUALITY ASSURANCE  INSPECTIONS.

One of the innovative internal systems that we have in place for clients of Envirocare is our Operational Quality Audit.

A dedicated team of auditors working independently of the operational crews in the business will travel to your location at least once a year and undertake an assessment of the standard of work completed.

These reports are available to you but are designed to ensure that the quality of our work is consistently high no matter where the location or which team services it. We also value your opinion on what we do and your suggestions of what else we could provide.

Once a year we conduct a customer satisfaction survey and the results of this are published on our website.

We are constantly encouraging customer feedback that contributes to the customer satisfaction statistics we hold at Head Office. Please give us your opinion and how well we did or suggestions for future.

“The teams are always quick to recommend additional services which they feel would improve the appearance of the grounds.”

Hotelier

Environmental Awareness.

Here are several key practices and initiatives that demonstrate Envirocare’s commitment to sustainability and environmental responsibility:

1. Sustainable Landscaping Practices: Envirocare prioritises sustainable landscaping techniques which reduces water consumption through the use of drought-tolerant plants and efficient irrigation systems. They also employ organic and natural fertilizers and pest control methods to minimize the use of harmful chemicals that can harm the environment.
2. Native Plant Selection: The company promotes the use of native plants in their landscaping projects. Native plants require less water and maintenance compared to non-native species, and they support local ecosystems by providing habitat and food sources for native wildlife.
3. Reducing Greenhouse Gas Emissions: Envirocare invests in eco-friendly equipment and vehicles, including electric or hybrid vehicles for transportation and emission-reducing machinery for landscaping tasks. This commitment helps reduce the company’s carbon footprint.
4. Recycling and Waste Reduction: The company implements recycling and waste reduction programs on their job sites. This includes recycling green waste and construction debris and using recycled materials in hardscape construction whenever possible.
5. Energy-Efficient Practices: Envirocare uses energy-efficient lighting and equipment in their facilities. They may also employ renewable energy sources like solar panels to power their operations, reducing their reliance on fossil fuels.
6. Educational Outreach: Envirocare engages in educational outreach, both internally with its employees and externally with clients and the community. They educate clients about sustainable landscaping practices and offer recommendations for eco-friendly solutions.
7. Environmental Certifications: The company seeks and maintains certifications or memberships in environmental organizations or programs that promote sustainability and responsible practices in the landscaping industry. This demonstrates their commitment to meeting and exceeding industry standards.
8. Waste Management: Envirocare manages waste responsibly, including composting organic material and properly disposing of hazardous waste according to environmental regulations.
9. Water Conservation: The company employs water-efficient irrigation systems, rainwater harvesting, and smart irrigation technologies to minimize water waste and promote water conservation in their landscaping projects.
10. Biodiversity Enhancement: Envirocare designs landscapes that support biodiversity by creating habitats for native wildlife. They may include features like birdhouses, bat boxes, or pollinator gardens in their designs.

By incorporating these environmentally friendly practices and initiatives into our work, Envirocare not only minimizes its impact on the environment but also sets an example for others in the landscaping industry and contributes to the overall well-being of the ecosystems in which they operate. This commitment to sustainability aligns with the growing demand for eco-conscious businesses and helps build a positive reputation for Envirocare in the market.

“We can’t thank Envirocare enough. They have helped us to transform our gardens resulting in us receiving an award from the Royal Horticultural Society.”

Facilities Manager, National Hospice Network

Accreditation & Awards.

Envirocare’s aim for continual improvement in all our operational and supporting function’s activities has resulted in the establishment of an Integrated Management System.

This system has proven to be an essential support platform in the management of the day to day operations of our organisation resulting in standardisation of processes and procedures.

Our key certification to the international standards of system management to BS EN ISO 9001:2015, BS EN ISO 14001:2015 and BS EN ISO 45001:2018 is a clear indication that Envirocare have a structured approach to the essential maintenance and strategic goal of improving our high standards of Quality service provision, whilst being an Environmentally responsible organisation that recognises that the Health, Safety and Welfare of our people and others who may be affected by operations is of paramount importance.

“We operate almost 100 homes across the UK and we are delighted with the service that Envirocare provide at our locations.”

Operations Manager, National Care Brand

OUR Awards.

Further recognition of our Quality, Health & Safety and Environmental management systems has allowed our systematic approaches to be audited and assessed against a number of industry assessment schemes and membership organisations.

These include CHAS, Constructionline – Gold Member, Contractors Health and Safety Assessment Scheme (SMAS) and SafeContractor with SSIP – Safety Schemes In Procurement accreditations.

We have also attained Safety Schemes in Procurement (SSIP) certification with Alcumus Isoqar, our current external certification assessment body. Envirocare is also very proud of achieving ROSPA President Award status following 13 consecutive years successful assessments for safety, undertaken by ROSPA.

We feel that our accreditations, memberships and awards from these external bodies gives our customers and potential customers further confidence in that by employing Envirocare they are working in partnership with a quality, environmentally and health & safety focused and conscientious organisation.

We have also been recognised in several awards programmes for the approach that we take to grounds maintenance. In 2011 the work that we do for property and estate managers was recognised in the News on the Block Awards.

We believe that quality can be measured and efficiency does not need to lead to sacrifices in safety. Our teams take their profession seriously and the awards that we have won validate our approach to grounds maintenance.

“We are consistently impressed with Envirocare’s approach. Their attention to detail allows us to concentrate on our business, not on the appearance of the developments.”

Property Manager, Commercial Property Agent