Communication is a vital part of running a successful business and for Dave, Envirocare MD contact with staff, franchisees and customers is something he takes seriously. Dave said “In July of last year we decided to carry out a customer satisfaction survey, it was short and sweet but resulted in some excellent feedback, it also gave us a few ideas for improvement – one of which was the newsletter. We decided to publish it seasonally and adapt it according to the reader – staff, franchisee or customer but basically the information is the same. The Winter issue has been well received and we have welcomed readers to contribute to the Spring issue, it’s an effective way of making all those connected with Envirocare aware of current news, events and achievements.”
If you would like a copy of the Winter news letter or have something to contribute to the Spring issue forward your ideas to Angie at angie@envirocarems.co.uk
